Privacy Policy

Last updated: 21 August 2026

1. Introduction

Alpha AI Platform ("we", "us", "our") is dedicated to preserving the privacy of site visitors and customers. This Privacy Policy sets out the personal data we gather, the purposes for gathering it, and our treatment of it when you access our website and utilize our services.

2. How We Use Your Data

• To establish your identity and fulfill applicable regulatory requirements.
• To provide, maintain and improve our platform and services.
• To handle payment transactions and identify suspicious or fraudulent transactions.
• To communicate with you regarding your account, updates and support requests.
• To send marketing communications where you have consented (you may opt out at any time).

3. Legal Basis

We process personal data under one or more of the following lawful bases: performance of a contract, compliance with a legal obligation, our legitimate interests, or your consent.

4. Your Rights

As permitted by relevant legislation, you have the right to obtain access to, amend, remove, limit, or transfer your personal data, and you may opt out of specific processing activities. Please reach out using the contact details provided to exercise these rights.

5. Information We Collect

• Identity data - name, date of birth, government-issued identification for onboarding and KYC/AML compliance.
• Contact data - email address, phone number, postal address.
• Financial data - payment details, transaction history, source-of-funds information.
• Technical data - IP address, browser type, device identifiers, cookies and usage analytics.

6. Sharing and Disclosure

Personal data may be disclosed to licensed payment service providers, KYC/AML verification partners, cloud hosting providers, legal and professional consultants, and applicable authorities as mandated by law. Personal data is not sold.

7. International Transfers

Where personal data is transferred outside your jurisdiction, we ensure appropriate safeguards are in place, including standard contractual clauses.

8. Security

We apply administrative, technical and physical safeguards designed to protect personal data against unauthorised access, disclosure, alteration or destruction. No system is perfectly secure, and we cannot guarantee absolute security.

9. Cookies

We use essential and analytical cookies to operate the site and understand usage. You can manage cookies through your browser settings.

10. Data Retention

Personal data is retained for the duration required to furnish services and meet legal, regulatory and financial compliance obligations - customarily no less than five years following account termination.

11. Changes

This Policy may be revised periodically. The most current version will be displayed on this site along with the revision date.

12. Contact

For privacy questions or to exercise your rights, contact the Alpha AI Platform Data Protection team via our contact page.

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